We aim to ensure that you feel completely satisfied with your eco-friendly orders, so if you experience any problems, we are happy to help. Even a backflip isn't out of the question!
We want to be 100% sure that your transition into a clean and green beauty routine does not compromise on easy and glamorous makeup application.
So, consider the Diamond Dust Glitter Vault as your eco-friendly sample.
If you prefer your conventional plastic glitters, Gigi personally guarantees to PAY for your shipping to send our biodegradable glitters back to us for a FULL refund within 60 days.
Yes, we are that confident that you will love them!
CHANGE OF MIND
We are almost positive that you will enjoy you order, therefore we are happy to offer refunds if the order does not meet your expectations. A refund will be given if the item is returned:
1. Within 60 days of receiving the item;
2. Not damaged in any way; and
3. In the original packaging.
Please see below the steps on how to return the item to us.
FAULTY GOODS
Our goal is to provide you with biodegradable glitters that have been wrapped with love and completely cared for every step of the way. However, if you do believe that your item is faulty or incorrect in some way, please follow the steps below on how to return the item to us so that we can arrange an exchange, repair or refund.
STEPS TO RETURN
We ask you to kindly send an email by clicking the button below or addressing an email to info@gigisecocollection.com and:
1. Quote your order number, name and address and specify the problem you have experienced with your order; and
2. Attach any photographic evidence, if required, in the email.
Once we have received your email, we will contact you as soon as possible.
Please retain your postage receipt just in case your return gets lost in the mail.
Upon receipt of your returned item, we will inspect the item and refund the purchase price if the return meets the above conditions.